Your Empowered Solutions

These Terms & Conditions (“Terms”) govern your access to and use of the website, advertisements, free Solutions Session, and paid coaching services offered by Your Empowered Solutions (“YES,” “we,” “us,” or “our”), owned and operated by Katherine L. Clausen.

By booking a Solutions Session, purchasing a coaching package, or otherwise using our Services, you (“you,” “client,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1.  Who We Are

 

• Business Name: Your Empowered Solutions

• Owner: Katherine L. Clausen

• Mailing Address: PO Box 383, Atwood, TN 38220

• EIN: 45-4189274

• Contact Email: [email protected] 

• Website: https://yourempoweredsolutions.net/

 

2.  Description of Services

Your Empowered Solutions offers the following services:

 

• Solutions Session: a complimentary, one-on-one 45-minute consultation call offered to prospective clients. The Solutions Session is provided free of charge and does not constitute a binding coaching engagement.

• 1:1 Business Coaching: a paid, one-on-one coaching engagement typically structured as a 6-month container, delivered via scheduled video calls (Zoom), covering business strategy, clarity, and accountability coaching as agreed between Katherine Clausen and the client.

 

Specific deliverables, session frequency, and program length for paid coaching services will be outlined in a separate coaching agreement or order confirmation provided at the time of purchase. These Terms apply in addition to, and do not replace, any such individual agreement.

3.  Eligibility

Our Services are intended for business owners and professionals who are at least 18 years of age. By using our Services, you represent that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business you represent.

4.  Booking the Solutions Session

 

• The Solutions Session is offered free of charge, subject to availability.

• You agree to provide accurate contact information (first name, last name, email address, and phone number) when booking.

• We reserve the right to limit the number of Solutions Sessions offered, reschedule, or decline to offer a session at our discretion.

• The Solutions Session is a consultative and educational conversation. It does not constitute formal coaching, therapy, financial advice, or legal advice, and no guarantee of business results is made or implied as a result of attending.

 

5.  Payment Terms for Paid Coaching Services

If you choose to enroll in a paid coaching package after your Solutions Session, the following payment terms apply:

 

• Payment options: Coaching packages may be paid in full upfront, or via an installment/payment plan, as agreed at the time of enrollment and reflected in your invoice or coaching agreement.

• Payment processing: Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the agreed amount(s) according to the payment schedule you selected.

• Installment plans: If you select a payment plan, you agree to pay all scheduled installments in full, regardless of your attendance at scheduled coaching sessions, except as otherwise provided in these Terms. Failure to pay an installment when due may result in suspension of coaching services until payment is received.

• Currency and taxes: All fees are quoted in US Dollars unless otherwise stated. You are responsible for any applicable taxes not explicitly included in the quoted price.

 

6.  Refund Policy

ALL SALES ARE FINAL. Your Empowered Solutions maintains a strict no-refund policy on all paid coaching services, regardless of the payment method selected (full payment or installment plan).

By enrolling in a paid coaching package, you acknowledge and agree that:

 

• No refunds will be issued for any portion of the coaching fee, whether paid in full or in installments, once a coaching agreement has been entered into and/or payment has been submitted.

• This no-refund policy applies regardless of the number of sessions attended, used, or remaining, and regardless of the client's reason for discontinuing the engagement.

• If you have selected an installment payment plan, you remain responsible for all remaining scheduled payments in full, even if you choose to stop attending coaching sessions.

• No exceptions to this policy will be made, including for reasons such as change of mind, dissatisfaction with results, scheduling conflicts, or business circumstances, except where required by law.

 

For full details, please see our separate Refund Policy document, which is incorporated into these Terms by reference.

7.  Client Responsibilities

As a coaching client, you agree to:

 

• Provide accurate and complete information necessary for coaching sessions

• Attend scheduled sessions on time and prepared, and provide reasonable notice if you are unable to attend

• Take personal responsibility for decisions and actions taken in your business as a result of coaching

• Treat Katherine Clausen and any associated staff with respect and professionalism

 

8.  No Guarantee of Results

Business coaching is inherently collaborative, and outcomes depend significantly on factors outside our control, including your effort, market conditions, and external circumstances. We do not guarantee any specific financial result, business outcome, or level of success from participating in the Solutions Session or paid coaching services.

Any testimonials, case studies, or examples of past client results referenced in our marketing materials reflect individual experiences and are not a guarantee that you will achieve similar results.

9.  Intellectual Property

All content, materials, frameworks (including The Gap to Vision Framework™), branding, and methodologies provided by Your Empowered Solutions, whether during the Solutions Session, coaching sessions, or in any written or digital materials, remain the intellectual property of Your Empowered Solutions and Katherine Clausen.

You may not reproduce, distribute, teach, resell, or otherwise commercially exploit any materials or frameworks provided to you without our prior written consent.

10.  Confidentiality

We treat the information you share with us during coaching sessions as confidential and will not disclose it to third parties except: (a) with your consent; (b) as necessary to provide our services (e.g., to service providers described in our Privacy Policy); (c) as required by law; or (d) to protect the safety of any person.

We may request your permission to use anonymized or attributed testimonials describing your experience for marketing purposes, but will not do so without first obtaining your consent.

11.  Limitation of Liability

To the fullest extent permitted by law, Your Empowered Solutions and Katherine Clausen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising out of or related to your use of our Services, even if advised of the possibility of such damages.

Our total liability arising out of or related to these Terms or our Services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

12.  Disclaimer of Professional Advice

Katherine Clausen is a business coach, not a licensed therapist, financial advisor, attorney, or accountant. Nothing provided during a Solutions Session or coaching engagement should be construed as legal, financial, tax, medical, or psychological advice. You should consult with the appropriate licensed professional for advice specific to your situation.

13.  Termination

We reserve the right to suspend or terminate your access to our Services at our discretion, including in cases of non-payment, abusive conduct, or violation of these Terms. Termination of services for any reason does not entitle you to a refund of any fees already paid, consistent with Section 6 above.

14.  Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. [Consider adding a specific dispute resolution clause here, such as mediation, arbitration, or designated venue for legal proceedings, in consultation with your attorney.]

15.  Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated Terms on our website with a revised “Last Updated” date. Your continued use of our Services after any changes constitutes your acceptance of the updated Terms.

16.  Contact Us

If you have questions about these Terms, please contact us at:

 

• Email: [email protected]

• Mailing Address: Your Empowered Solutions, PO Box 383, Atwood, TN 38220

• Attention: Katherine L. Clausen