Your Empowered Solutions

Your Empowered Solutions (“YES,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our advertisements, book a Solutions Session, engage our coaching services, or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1.  Who We Are

Your Empowered Solutions is a business coaching firm owned and operated by Katherine L. Clausen, providing both a free introductory consultation (the “Solutions Session”) and paid one-on-one business coaching services to entrepreneurs, primarily growth-stage women business owners.

Business contact information:

 

• Business Name: Your Empowered Solutions

• Owner: Katherine L. Clausen

• Mailing Address: PO Box 383, Atwood, TN 38220

• EIN: 45-4189274

• Contact Email: [email protected] 

• Website: https://yourempoweredsolutions.net/

 

For purposes of applicable data protection law, Your Empowered Solutions is the “data controller” (or equivalent term under your local law) responsible for the personal information described in this Policy.

2.  Scope of This Policy

This Policy applies to information we collect through:

 

• Our website and any landing pages, including our Solutions Session booking page and thank you page

• Our advertising campaigns, including ads run on Meta (Facebook/Instagram) and other platforms

• Our scheduling and booking tools

• Video calls conducted via Zoom for Solutions Sessions and coaching engagements

• Payment processing for paid coaching services

• Email communications, newsletters, and marketing

• Social media interactions related to our business

 

This Policy does not apply to third-party websites, products, or services that may be linked to or from our Services, even if accessed through our Services. We encourage you to review the privacy policies of any third-party services you interact with.

3.  Information We Collect

3.1 Information You Provide to Us Directly

We collect personal information that you voluntarily provide when you:

 

• Respond to one of our advertisements or opt in on a landing page: first name, last name, email address, and phone number.

• Book a Solutions Session: first name, last name, email address, phone number, business name, and any information you share about your business, goals, or challenges in the booking form or during the call.

• Enroll in paid coaching services: billing name, billing address, payment details (processed via Stripe — see Section 5), business details, and any information shared during coaching sessions to provide the service.

• Subscribe to our email list or contact us: name, email address, and the content of any messages you send us.

• Participate in coaching calls via Zoom: your name, video/audio if your camera/microphone are enabled, and any information shared verbally or in chat during the session.

 

3.2 Information Collected Automatically

When you visit our website, landing pages, or interact with our advertisements, certain information may be collected automatically through cookies, pixels, and similar tracking technologies, including:

 

• IP address and approximate geographic location

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and referring/exit pages

• Click behavior and interaction with our content (e.g., video plays on our VSL)

• Information collected via advertising pixels, such as the Meta (Facebook/Instagram) Pixel, used to measure ad performance and build retargeting audiences

 

3.3 Information From Third-Party Platforms

Our Services are built using third-party platforms, and certain information may be collected or processed by those platforms on our behalf, including:

 

• Meta (Facebook/Instagram): we run paid advertising campaigns on Meta platforms. Meta may collect information about your interaction with our ads in accordance with Meta's own privacy policy and data practices.

• Kajabi: our website, landing pages, and email marketing platform, which collects and stores form submissions, email engagement data, and site analytics.

• Zoom: our video conferencing tool for Solutions Sessions and coaching calls, which may collect your name, email, IP address, and call metadata; session recordings if a call is recorded (with notice provided beforehand).

• Stripe: our payment processor, which collects billing and payment card information directly. We do not store full payment card numbers on our own systems.

 

Each of these providers has its own privacy policy governing how they handle your information, and we encourage you to review them.

4.  How We Use Your Information

We use the information we collect for the following purposes:

 

• To schedule, confirm, and conduct your free Solutions Session

• To provide, manage, and improve our paid coaching services

• To process payments for coaching packages, including upfront or installment payment plans

• To communicate with you, including confirmation emails, reminder emails, and follow-up communications

• To send marketing communications, such as newsletters or promotional content, where you have consented to receive them (and you may opt out at any time — see Section 9)

• To analyze and improve our website, landing pages, and marketing campaigns

• To run and measure the performance of advertising campaigns, including on Meta platforms

• To comply with legal obligations, resolve disputes, and enforce our agreements

• To detect, prevent, and address fraud, security issues, or technical problems

 

5.  How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

 

• Service Providers: We share information with third-party vendors who perform services on our behalf, including Kajabi (website hosting, email, and funnel management), Zoom (video conferencing), and Stripe (payment processing). These providers are only permitted to use your information as necessary to provide their services to us.

• Advertising Platforms: We share limited information (such as hashed email addresses or pixel-based browsing data) with Meta and other advertising platforms for the purposes of ad targeting, retargeting, and measuring campaign performance.

• Legal Requirements: We may disclose your information if required to do so by law, or in response to valid legal requests by public authorities (e.g., a court order or government agency).

• Business Transfers: If Your Empowered Solutions is involved in a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change.

• With Your Consent: We may share your information for any other purpose with your explicit consent.

 

6.  Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience, analyze site traffic, and support our advertising efforts. Cookies are small data files stored on your device.

We use the following categories of cookies:

 

• Essential cookies: necessary for the website to function properly (e.g., enabling page navigation and access to secure areas).

• Analytics cookies: help us understand how visitors interact with our site so we can improve it.

• Advertising/marketing cookies: used by us and third parties (such as Meta) to deliver advertising relevant to you and to measure the effectiveness of ad campaigns.

 

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Where required by applicable law (such as in the EU/UK), we will request your consent before placing non-essential cookies and provide a mechanism to manage your preferences.

7.  Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. In general:

 

• Solutions Session booking information is retained for the duration of our prospective or active business relationship, plus a reasonable period afterward for record-keeping purposes.

• Coaching client records, including billing information, are retained in accordance with applicable tax and business recordkeeping requirements.

• Email marketing data is retained until you unsubscribe or request deletion, after which it is removed within a reasonable timeframe.

• Zoom call recordings, if any, are retained only as long as necessary for coaching purposes and are deleted thereafter, unless you request a copy or applicable law requires longer retention.

 

8.  Data Security

We take reasonable administrative, technical, and physical measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes relying on the security measures implemented by our third-party service providers (Meta, Kajabi, Zoom, and Stripe), all of which maintain their own industry-standard security practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9.  Your Privacy Rights and Choices

9.1 General Rights

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

 

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Object to or restrict certain processing of your information

• Request a copy of your information in a portable format

• Withdraw consent at any time where processing is based on consent

• Opt out of marketing communications at any time

 

9.2 If You Are Located in the European Union or United Kingdom (GDPR / UK GDPR)

If you are located in the EU or UK, you have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including those listed in Section 9.1 above. Our legal bases for processing your personal information include:

 

• Consent (e.g., for marketing emails and non-essential cookies)

• Contract (e.g., to provide coaching services you've purchased)

• Legitimate interests (e.g., improving our Services and measuring ad performance)

• Legal obligation (e.g., tax and accounting recordkeeping)

 

If we transfer your personal information outside the EU/UK (for example, to US-based service providers such as Meta, Kajabi, Zoom, or Stripe), we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms recognized under applicable law.

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

9.3 If You Are a California Resident (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us using the information in Section 13.

9.4 Other US State Privacy Laws

Depending on where you reside, you may have similar privacy rights under other US state privacy laws (such as those in Virginia, Colorado, Connecticut, Utah, Tennessee, and other states with comprehensive privacy statutes). We will honor applicable rights requests in accordance with the law of your state of residence.

10.  Marketing Communications

If you provide your contact information to us (for example, when responding to an ad, booking a Solutions Session, or subscribing to our list), we may send you marketing communications, including newsletters, coaching tips, and promotional offers, by email and/or phone.

You can opt out of marketing emails at any time by clicking the “unsubscribe” link included in every marketing email, replying STOP to text messages, or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative communications related to a service you've booked or purchased (such as session confirmations and reminders).

11.  Children's Privacy

Our Services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.

12.  Third-Party Links

Our website and communications may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

13.  How to Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise any of your privacy rights described above, please contact us at:

 

• Email: [email protected]

• Mailing Address: Your Empowered Solutions, PO Box 383, Atwood, TN 38220

• Attention: Katherine L. Clausen

 

We will respond to your request within a reasonable timeframe and in accordance with applicable law (for example, within 30 days under GDPR, or 45 days under CCPA, subject to permitted extensions).

14.  Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Policy on our website with a revised “Last Updated” date. We encourage you to review this Policy periodically. Material changes will be communicated through a notice on our website or, where appropriate, by direct email.